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Whether you’re paying movers, buying furniture in-store, or shopping online, Venmo Purchase Protection offers peace of mind for eligible payments¹ at no extra cost to you. Terms and limitations apply.
If your online purchase never arrives, gets damaged, or isn’t what you were expecting, we can help make it right. Purchase Protection can reimburse you for the full payment plus original shipping costs.
Before sending a payment, use the toggle to let us know you want to apply Purchase Protection. Coverage applies to all eligible items and the seller pays a small transaction fee.
Eligible payments can be covered by Purchase Protection when you shop with a Venmo Debit Card, pay a business profile, check out through the Venmo app, or scan a QR code in store.
Whether you’re selling a couch or just some extra concert tickets, Purchase Protection helps give you and your buyers peace of mind.
When making a goods and services payment, buyers may have the option to turn on Purchase Protection.1 As the seller, you'll receive a notification when this happens and pay a fee of 2.99% per transaction.
Purchase Protection can help prevent losses due to fraud, saving you valuable time and money. Plus, it helps buyers feel more comfortable about the transaction.
Create a business profile and turn your mobile device into an official point of sale. Your eligible transactions can be covered by our Purchase Protection benefit. Plus, you’ll get lower seller transaction fees, and access to features like profile customization and Tap to Pay.
Visit our Help Center to get more information about Venmo Purchase Protection.