Licenses

PayPal State Licenses

Venmo is a service of PayPal, Inc., a licensed provider of money transfer services. All money transmission is provided by PayPal, Inc. pursuant to PayPal, Inc.’s licenses. PayPal, Inc. is licensed in the following jurisdictions:

Jurisdiction

Alabama

Alabama Securities Commission

Alaska*

Alaska Department of Commerce, Community, and Economic Development

*Please note that this license does not cover the transmission of virtual currency.

Alaska

Alaska Department of Commerce

Arizona

Arizona State Banking Department

Arkansas

Arkansas Securities Department

California

Colorado

Connecticut

Connecticut Department of Banking

Delaware

Delaware Office of the State Bank Commissioner

District of Columbia

District of Columbia Department of Consumer and Regulatory Affairs

Florida

Georgia

Department of Banking and Finance

Guam

Guam Department of Revenue and Taxation

Hawaii

Hawaii Division of Financial Institutions

Idaho

Idaho Department of Finance

Illinois

Indiana*

Indiana Department of Financial Institutions

*PayPal, Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

Iowa

Iowa Division of Banking

Kansas

Office of the State Bank Commissioner

Kentucky

Office of Financial Institutions

Louisiana

Louisiana Office of Financial Institutions

Maine

Maine Office of Consumer and Credit Regulation

Maryland

Massachusetts

Commonwealth of Massachusetts, Division of Banks and Loan Agencies

Michigan

Michigan Office of Financial and Insurance Regulation

Minnesota

Minnesota Department of Commerce

Mississippi

Department of Banking and Consumer Finance

Missouri

Missouri Division of Finance

Montana

Department of Administration

Nebraska

Nebraska Department of Banking and Finance

Nevada

Department of Business And Industry

New Hampshire

New Hampshire Banking Department

New Jersey

New Jersey Department of Banking and Insurance

New York

North Carolina

North Carolina Banking Commission

North Dakota

North Dakota Department of Financial Institutions

Ohio

Ohio Department of Commerce

Oklahoma

Oklahoma Banking Department

Oregon

Oregon Department of Insurance and Finance

Pennsylvania

Pennsylvania Department of Banking

Puerto Rico

Puerto Rico Bureau of Financial Institutions

Rhode Island

Rhode Island Division of Banking

South Carolina

South Carolina Office of the Attorney General

South Dakota

South Dakota Division of Banking

Tennessee

Department of Financial Institutions

Texas*

U.S. Virgin Islands*

U.S. Virgin Islands Division of Banking and Insurance

*Please note that this license does not cover the transmission of virtual currency.

Utah

Utah Department of Financial Institutions

Vermont

Vermont Department of Banking, Insurance, Securities and Health Care Administration

Virginia

Virginia Bureau of Financial Institutions

Washington

Washington Department of Financial Institutions

West Virginia

West Virginia Division of Banking

Wisconsin

Wisconsin Department of Financial Institutions

Wyoming

Wyoming Department of Audit, Division of Banking

For Alaska Residents Only:

If your issue is unresolved by Venmo, (855) 812-4430, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Formal complaints must be in writing, please download the form here:

https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Formal complaint forms may be submitted via:

  1. Fax: 907-465-1230

  2. Email: msb_licensing@alaska.gov

  3. Mail: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you have questions regarding formal complaints, please call 907-465-2521

*A special note for Texas residents only:

After first contacting Venmo, if you are a Texas resident and still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov

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