PayPal State Licenses

Venmo is a service of PayPal, Inc., a licensed provider of money transfer services. All money transmission is provided by PayPal, Inc. pursuant to PayPal, Inc. (NMLS ID #: 910457 is licensed in the following US jurisdictions:

You may view PayPal, Inc.’s licenses here.

State Complaints

For Alaska Residents Only:

If your issue is unresolved by PayPal, Inc. at (855) 812-4430, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Formal complaints must be in writing, please download the form here:

Formal complaint forms may be submitted via:

  1. Fax: 907-465-1230

  2. Email:

  3. Mail: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you have questions regarding formal complaints, please call 907-465-2521

For California Residents Only:

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by email at, or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.

For Colorado Residents Only: Colorado Division of Banking


Telephone number: 303-894-7575

By mail:
Colorado Division of Banking
1560 Broadway, Ste. 975
Denver, Colorado 80202

Colorado Consumer Complaint Notice

For Texas Residents Only: Texas Department of Banking

After first contacting PayPal, Inc. at (855) 812-4430, if you are a Texas resident and still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to:

Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free),