Venmo is a service of PayPal, Inc., a licensed provider of money transfer services. All money transmission is provided by PayPal, Inc. pursuant to PayPal, Inc.’s licenses. PayPal, Inc. is licensed in the following jurisdictions:
JURISDICTION
STATUTE
REGULATORY AGENCY
District of Columbia
District of Columbia Department of Consumer and Regulatory Affairs
Massachusetts
Commonwealth of Massachusetts, Division of Banks and Loan Agencies
Pennsylvania
Pennsylvania Department of Banking
Puerto Rico
Puerto Rico Bureau of Financial Institutions
Vermont
Vermont Department of Banking, Insurance, Securities and Health Care Administration
West Virginia
West Virginia Division of Banking
Alaska Department of Commerce, Community, and Economic Development
For complaints and other concerns about money services provided by PayPal, you may contact:
Alaska Department of Commerce, Community, and Economic Development
Division of Banking and Securities
Money Service Businesses
PO Box 110807
Juneau, AK 99811-0807
Telephone: (888) 925-2521 or (907) 465-2521
E-mail: msb_licensing@alaska.gov
*A special note for Texas residents only:
After first contacting Venmo, if you are a Texas resident and still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov