Venmo is a service of PayPal, Inc., a licensed provider of money transfer services. All money transmission is provided by PayPal, Inc. pursuant to PayPal, Inc.’s licenses. PayPal, Inc. is licensed in the following jurisdictions:
Jurisdiction | ||
|---|---|---|
Alabama | Alabama Securities Commission | |
Alaska* | Alaska Department of Commerce, Community, and Economic Development *Please note that this license does not cover the transmission of virtual currency. | |
Alaska | Alaska Department of Commerce | |
Arizona | Arizona State Banking Department | |
Arkansas | Arkansas Securities Department | |
California | ||
Colorado | ||
Connecticut | Connecticut Department of Banking | |
Delaware | Delaware Office of the State Bank Commissioner | |
District of Columbia | District of Columbia Department of Consumer and Regulatory Affairs | |
Florida | ||
Georgia | Department of Banking and Finance | |
Hawaii | Hawaii Division of Financial Institutions | |
Idaho | Idaho Department of Finance | |
Illinois | ||
Indiana* | Indiana Department of Financial Institutions *PayPal, Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions. | |
Iowa | Iowa Division of Banking | |
Kansas | Office of the State Bank Commissioner | |
Kentucky | Office of Financial Institutions | |
Louisiana | Louisiana Office of Financial Institutions | |
Maine | Maine Office of Consumer and Credit Regulation | |
Maryland | ||
Massachusetts | Commonwealth of Massachusetts, Division of Banks and Loan Agencies | |
Michigan | Michigan Office of Financial and Insurance Regulation | |
Minnesota | Minnesota Department of Commerce | |
Mississippi | Department of Banking and Consumer Finance | |
Missouri | Missouri Division of Finance | |
Montana | Department of Administration | |
Nebraska | Nebraska Department of Banking and Finance | |
Nevada | Department of Business And Industry | |
New Hampshire | New Hampshire Banking Department | |
New Jersey | New Jersey Department of Banking and Insurance | |
New York | ||
North Carolina | North Carolina Banking Commission | |
North Dakota | North Dakota Department of Financial Institutions | |
Ohio | Ohio Department of Commerce | |
Oklahoma | Oklahoma Banking Department | |
Oregon | Oregon Department of Insurance and Finance | |
Pennsylvania | Pennsylvania Department of Banking | |
Puerto Rico | Puerto Rico Bureau of Financial Institutions | |
Rhode Island | Rhode Island Division of Banking | |
South Carolina | South Carolina Office of the Attorney General | |
South Dakota | South Dakota Division of Banking | |
Tennessee | Department of Financial Institutions | |
Texas* | ||
U.S. Virgin Islands* | U.S. Virgin Islands Division of Banking and Insurance *Please note that this license does not cover the transmission of virtual currency. | |
Utah | Utah Department of Financial Institutions | |
Vermont | Vermont Department of Banking, Insurance, Securities and Health Care Administration | |
Virginia | Virginia Bureau of Financial Institutions | |
Washington | Washington Department of Financial Institutions | |
West Virginia | West Virginia Division of Banking | |
Wisconsin | Wisconsin Department of Financial Institutions | |
Wyoming | Wyoming Department of Audit, Division of Banking | |
If your issue is unresolved by Venmo, (855) 812-4430, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Formal complaints must be in writing, please download the form here:
https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Formal complaint forms may be submitted via:
Fax: 907-465-1230
Email: msb_licensing@alaska.gov
Mail: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you have questions regarding formal complaints, please call 907-465-2521
*A special note for Texas residents only:
After first contacting Venmo, if you are a Texas resident and still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov